Terms & Conditions
The air holidays and flights shown on this site are ATOL protected by the Civil Aviation Authority. We act as agents for licensed tour operators. Click on the ATOL logo if you want to know more. As travel and booking agents we act only as Agents for the Principals actually providing the relevant services and with whom your contract will be made. We shall not be liable for any act or default on the part of such a Principal or its agents or servants. All holidays shown are subject to availability.
Your Holiday Contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as the booking is confirmed on our computer system. The contract will be filed by Designer Travel Ltd. and will be concluded in English. Confirmation is given in the form of an ATOL receipt for flight inclusive bookings. This contract is made on the terms of these booking conditions, which are governed by English law, and the jurisdiction of the English Courts.
Credit Card Charges
We do not make any charges for payments by debit card. Payments by credit cards are subject to a 2% handling fee.
Insurance
It is a booking condition of all tour operators and suppliers that you have adequate travel insurance. In the case that you decline insurance you may be asked to sign an indemnity form or provide details of alternative cover.
Balance Payments
All final balances must be paid at least 12 weeks prior to departure. If payment is not received within this timescales we reserve the right to cancel the reservation.
Passports, Visas and Health Certificates
Passengers must be in possession of a valid passport and necessary visa(s) and health certificates. In case of passengers being refused entry by any immigration or other authority all repatriation costs are to be borne by the passenger.
Data Protection and Privacy
When you make a booking or enquiry on our website or wish to join our email offer service we require you to provide us with certain personal information. This information may include your name, email address, ticket delivery address, credit or debit card number and expiry date. We also ask for your telephone number so that we can contact you urgently if there is a problem with your booking.
When you browse the site the only way we can obtain any kind of personal information is if you submit it to us voluntarily. We do employ cookies (download of files to your PC to record your visits to the site) to measure site usage and related information.
What do we do with your personal information?
We will process any information you give us in accordance with the UK Data Protection Act of 1988. This privacy policy (detailed below) and our security policy explains how we will handle your data and when we will disclose personal information.
Booking your travel arrangements or checking availability
The personal information you give to us is used to communicate with you, to understand and meet your travel needs, to process and fulfil your booking, notify you of your booking status and the whereabouts of your tickets and/or fulfil any other request you have made.
We may also use this information to offer you future relevant products and services that you may be interested in.
We need to process and pass information to tour operator's suppliers and service providers, e.g. airlines. We may pass sensitive personal information to suppliers and service providers to cater for special needs, e.g. wheelchair assistance. Your data may be processed within the United Kingdom or overseas. Data transferred outside the European Economic Area may not be subject to the same high standards of data protection legislation as within the EEA.
Information about products and services
We may use the personal information you give us to keep you informed about our products and services. You may opt out of receiving such marketing information by advising a member of our team when making your booking/request or subsequently by contacting us on 0845 123 9482 or alternatively writing to us (at the address shown below). We will however never rent or sell your details to third parties for marketing purposes.
Visitors to our website who subscribe to Our e-mail service or visitors purchasing products or services on the site who have not opted out from receiving promotional emails, may receive promotional mailings and e-mails from Designer Travel Ltd.
Prevention of fraud, debt tracing and collecting monies
We may use the personal information you provide for the purposes of financial control and debt recovery through outside agencies.
Accessing Your Personal Information
You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. In certain limited circumstances we are entitled to refuse your request. This information will only be sent to the e-mail or postal address on file for the subscriber name associated with it.
If you believe that we are storing details relating to you and that these are incorrect or you wish to change or remove them, please contact in writing at the following address:
Designer Travel Ltd
8 Prince Street
Ramsbottom
Lancashire
BL0 9FN
Tel: 0845 123 9482